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Unfiltered notes from Filipino reviewers — the good and the gripes
“Emailed support about switching tracks midway. A real person replied the next morning and moved me from NLE to MLE prep — no drama.”
Trisha Mariano
NLE Reviewer
“I was nervous about restarting after a near-miss. The team checked in with study tips, not just billing reminders. That mattered.”
Reyna Aguilar
PRC Retaker
“Asked about institutional pricing for our LGU and got a reply the same day. Most edtech sales teams take a week — sometimes two.”
Joaquin Reyes
CSE Reviewer
“Emailed support about switching tracks midway. A real person replied the next morning and moved me from NLE to MLE prep — no drama.”
Trisha Mariano
NLE Reviewer